Terms and Conditions
Terms and Conditions
Introduction
Overview of the service provided by Cytech.
Customer acknowledges acceptance of these terms by using the Service.
- Booking and confirmation
- Booking process for services (such as flights, tours, stays)
- Payment terms (e.g., deposit requirements, balance payments)
- Booking confirmation process
- Cancellation and Refund
- Customer and Service Provider Cancellation Policy
- Refund eligibility, timelines, and procedures
- Force majeure (events beyond our control, such as natural disasters)
- Customer responsibilities
- Customer behavior expectations during service delivery (e.g., respectful behavior, compliance with local laws)
- Travel document requirements (e.g., passports, visas)
- Liability for damages or improper conduct
- Prices and Payment
- Clear statement of prices, taxes, and fees
- Accepted payment methods
- The currency used
- Travel insurance
- Recommendation or requirements for travel insurance
- Any disclaimer regarding health, accidents, or trip interruption
- Responsibilities and Restrictions
- Limitations on the Company’s liability (such as flight delays, lost baggage, accidents)
- Disclaimer for other service providers (e.g. airlines, local tour operators)
- Privacy and Data Protection
- How we collect, store, and use personal data
- Customer rights regarding his data
- Sharing data with third parties, if applicable
- Amendments to the Terms
- Khaleeji Escape reserves the right to update or amend the terms and conditions.
- How to inform customers of changes
- Applicable law
- The judicial authority under which disputes will be resolved